5/21/2026
Hello everyone.
In today’s world, the way we communicate is faster than ever. Digital platforms allow us to share information in the blink of an eye. However, as our digital footprint grows, it is vital that we establish clear guidelines on how the City interacts with the public online. Today, I am announcing the implementation of our official Social Media Policy.
The Purpose of Our Platforms
First and foremost, I want to clarify a common misconception: Social media is not an official publication of City business. While we use these platforms to share updates, celebrate community events, and provide information, they are not the legal record of this City’s operations.
There is a growing belief that if a concern is posted on a community page or a personal profile, the City will automatically see it and react to it. I want to be very clear: that is not the case. Our departments do not monitor every corner of the internet for grievances. If you have a formal request or a legal concern, posting it on Facebook is not a substitute for filing an official report.
Respect and Moderation
This brings me to our new policy regarding our official City-managed pages. We deeply respect the First Amendment and the right of every citizen to express their opinion. However, our City pages are not a place for public bashing or the venting of personal frustrations through toxicity.
We have a responsibility to maintain a professional environment for all residents who visit our pages for information. Under this new policy, we will not tolerate vulgarity, unsubstantiated claims, or downright rudeness. We reserve the right to delete comments that violate these standards of civility. We want our digital spaces to be a resource, not a battleground.
The Human Element
On a personal note, I want you to know that while I may not see every single post or comment the moment it is uploaded, I do listen to this community. Eventually, the word reaches me. I will deal with issues accordingly and fairly, but I will do so through the proper, professional channels - not through a comments section.
Closing and Call to Action
My request to you today is simple: Please be kind. Behind every City department is a team of people working hard to serve you.
If you have a true concern, a question about a project, or a grievance that needs a resolution, I invite you to do it the right way. Come in and visit us. Sit down with the proper department head. Let’s have a face-to-face conversation. That is how real change happens and how real problems are solved. You can read the policy here online under our “Social Media Policy” page and also on all of our Social Media sites.
Let’s work together to keep our community dialogue respectful and productive.
Thank you.